How it Works

Here’s how you get delivery through Love Alfred:

  1. Fill out the Request a Delivery form. We’ll search through our pool of volunteers and match you with an available volunteer who lives near you.
  2. Wait for a phone call from the volunteer in your neighborhood who’ll be completing your delivery, so you can confirm with them exactly what you need and where you need it from. We want to make sure we get it right!
  3. Coordinate your grocery payment in one of three ways:
    • Call the store in advance to place your order, and pay with your credit card over the phone (be sure to let them know someone else will be picking it up on your behalf!);
    • Provide your volunteer with cash before they complete the order;
    • Reimburse your volunteer (via app, cash or check) after they pick up your items.
  4. Listen for your doorbell to ring as your volunteer drops off your food and steps at least 6 feet away from your door! Your receipt will be in the bag. Voilà!

Our Protocol

Health Guidelines

Not every COVID-19 carrier is symptomatic, and we can’t completely eliminate risk. We’ve implemented the following safety guidelines to minimize any potential transmission of the novel coronavirus.

Every one of our volunteers confirms that they:

  • Are not exhibiting any signs of compromised health (e.g. runny nose, cough, fever, etc.);
  • Have not come in contact with someone who has tested positive for COVID-19 in the last 14 days;
  • Have not traveled out of the country in the last 14 days; 

We ask our volunteers to wear gloves and face coverings during deliveries and recommend that they avoid touching unnecessary items and utilize self-checkout options where available. Volunteers are instructed to take every CDC-approved safety precaution, including:

  • Washing hands frequently with soap and water for a minimum of 20 seconds, or using hand sanitizer;
  • Refraining from touching their face after having been outside;
  • Sneezing or coughing into their elbow;
  • Practicing “social distancing”— staying indoors, avoiding crowds, and staying 6 feet away from other people if you have to go outside.

Delivery Protocol

Volunteers make as little contact with their recipients as possible during deliveries:

  • Volunteers place items at the door and either knock/ring the doorbell, or call the recipient, to inform them that their order has been delivered.
  • If items have not already been paid for, payment to the volunteer will be exchanged either via cash, check, or a digital payment app such as Paypal, Venmo, Zelle, or Cash App.